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VAHE KATROS - RETAIL EXPERIENCE
Decades at the leading edge of retail
• Retail End User computing - 1985
• PC-based POS - 1986
• Clienteling and marketing system - 1987
• Customer Service systems - 1988
• Internetworking - 1989
• Corporate LAN's, workgroup computing - 1992
• Client/Server decision support systems - 1993
• Distributed Store Systems - 1994
• Datawarehousing and clustered computing - 1995
• Java POS - 1996
• CPFR - 1997
• Ecommerce - 1998
• Multi-channel retailing - 1999
• Retail CRM - 2000
• Scientific Retailing - 2003
• RFID - 2003
• Grid Computing - 2004
• Multichannel ROI - 2004
Satisfied Clients and Customers
• Yantra Corporation - Multichannel fulfillment firm that wanted
ROI sales tool and press coverage
• Evant - Scientific retail vendor that wanted to validate marketing
strategy
• Storage Machines - Grid Storage firm that needed a better story
to raise cash
• ePC Group - RFID pioneer that wanted to leverage early know-how
by starting a community
• Brooklyn Polytechnic Institute - University wanted to investigate
RFID
• Loyalty Matrix - Start-up working on retail analytics wanted
help with marketing
• Blue Martini Software - 7th Employee, helped pioneer Internet
commerce and B2C CRM
• 360Commerce - Authored articles and white papers relating to Java POS and distributed retail systems
• SAP Retail - Needed an ROI workbook to help prospects justify
enterprise investment
• Sun Microsystems - Created early retail JAVA community
• Internet Capital Group/Safeguard Scientific - Venture capital
firm wanted to validate CFAR
• Benchmarking Partners - Consulting firm needs help starting
a retail practice
• Trakus - What was a smart shopping cart turned
into U.S. Patent 6,204,813. demonstrated on ESPN during 2001 NHL All
Star Game
• Ernst & Young, Kurt Salmon, Retail Systems Alert - Supply chain
survey
• The Men's Wearhouse - Helped find people to validate the Java
POS system that is now sold by Retek
• Babagges - Software Etc. - Managed tasks relating to their
merger - the company is now called Gamestop
• Barnes and Noble, New York, NY - Helped them select a Datawarehousing
system, participated in a store systems project
• CFT Consulting, Sarasota, FL - Employee number 2 in retail
boutique acquired by Answerthink
• Melville Corporation - Corporate DSS
• Thom McCann - SWAT team sent to help an IBM POS project in
trouble
• The Harvard Coop - Client/Server DSS and data warehouse design
• Bentley College, Waltham, MA - Migrated campus network to TCP/IP,
early SNMP work
• Filene's Department Stores - Design. Selection, Implementation
of all major retail systems, POS programming
• Bonanno Rental Systems - Implemented these things called PC's
in a small business, networked even
• M/A Comm - First job out of engineering school working on microwave
radios
• Proteon - College job with firm that developed the first token
ring networking system - there were about 40 nodes on the Internet
at the time
Editor and journalist
• Brand Marketing Magazine, 1995 - 1997 - Regular columnist covering
technology used in the Consumer Packaged Goods industry with a focus
on sales force automation, enterprise systems and the Internet.
• Retail Systems Alert, 1988 - 1995 - Founding member and technical
editor for newsletter covering technical trends in the retail industry.
Developed programs for conferences covering decision support and networking
leading to development of Retail Systems Conferences - currently the
largest retail industry technology conference.
Publications - Partial list of articles and
papers
• Journal on Technology and Society, January, 2001; "A Note on
Retail Industry Internet Technologies and Trends"
• Direct Marketing News, January, 2000; "The Ambiguity of Place
and the Need for e-Marketing"
• RT Magazine, January, 2000; "Web Ready Merchandise"
• Sun Server, November 1, 1999; "Satisfying e-Commerce Customers"
• Whereits@, November 1, 1999; "An eCasestudy on eService Excellence"
• Whereits@, September, 1999; "Web Ready Merchandise"
• Vstorenews, September, 1999; "Share of Audience Yields Share
of Wallet"
• JDA Newslettter, October, 1999; "How eMerchandising Helps Retailers
Build Brand"
• RT Magazine, September, 1999; "Developing a Business Case for
Business-to-Consumer eCommerce"
• Top of the Net, August 16, 1999: "Landed Retailers Can Tap
Customer Data for Web Efforts"
• Compaq Enterprise, July 1999: "Satisfying eCommerce Customers"
• Whereits@, July 12, 1999; "The Dot Com Effect: The Speed of
Media and Retail Strategy"
• RT Magazine, April, 1999; "Using the Web to Deliver Retail
Services"
• Electronic Commerce, May, 1999; "Separating Winners from Losers"
• RT Magazine, 1998; "Use the Web to Provide Customer Service"
• Computerworld, 1998; "Coming of Age" - One Hundred Best Places
to Work Supplement
• SAP Whitepaper, 1998; "Retail Industry Trends and the Need
for Enterprise Systems"
• SAP Publication, 1997; "Estimating Retail Industry Strategic
and Tangible Return on Investment"
• RT Magazine, 1997: "Network Computing: Right for the Store"
• Retail Systems Alert, 1996; "Portable Systems Can Tap the Retail
Knowledge Base"
• Network World, 1991; "Network Trends in the Retail Industry"
Education
Northeastern University; Boston, MA; BS Electrical Engineering
Harvard Negotiation Project, Harvard Law School, 86-87: Workshops
and graduate courses focusing on negotiation and alternative dispute
resolution.
Vahe Katros Consulting
650.326.4577
100 Hamilton
Palo Alto, CA 94301
vkatros@mac.com
<- Back to Vahe Katros Bio
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